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Frequently asked questions

Your questions, our answers.

Can't find what you're looking for? Email us at contact@virteg.io.

01

The service

It is a virtual, measurable and dated representation of the real state of your site. You view it directly in your client area, take measurements and compare it with previous captures.

Photos show one angle at one moment. The digital twin covers all captured spaces, positioned on the plan, freely navigable, measurable and comparable over time. Everything is centralised in one place instead of scattered across thousands of files.

New build and renovation alike: industry and logistics, infrastructure, hospitality, residential and villas, offices, retail, healthcare, education. If your project falls outside these categories, let's talk.

Yes. Progress tracking, project documentation and quality inspection use the same technology and can be combined within one engagement, defined in your SOW.
02

Capture

Our team walks the site on the agreed dates and captures every area in the SOW in 360°. Capture is done on foot, without holding up the teams on site.

Depending on your needs: weekly, biweekly, monthly or at each key milestone (before closing partitions, before pouring, at handover…). The frequency is set in the SOW.

Along the Tangier – Rabat – Casablanca – Marrakech axis, as far as Fez, and in every town between these cities. Our head office is in Rabat.

Access to the agreed areas, an on-site contact and, if possible, the floor plans. We send you a checklist before the first visit.
03

Delivery and access

Within 24 to 48 hours after each on-site capture.

From your client area, available at the top of every page. Your deliverables are sorted by project, milestone and capture date, and are viewed directly in the portal. When the engagement starts, you send us your professional email address: we set up your access and send you your login details. You can then change your password at any time.

No. Everything is viewed directly in your client area, from a browser, on computer, tablet or smartphone.

Yes. Send us the professional email address of the people concerned (owner, investor, engineering firm…): we set up their personal access to the client area, limited to the relevant projects.

The access period is defined in your SOW. With the Project documentation offer, your record stays permanently available.
04

Scope

No. We capture and document the real state of the site. Interpretation, formal reports, progress-claim approvals, acceptance and engineering decisions remain the responsibility of your professionals.

No. We do not provide CAD or BIM modelling, BIM integration or certified topographic surveys. Our deliverables are navigable, measurable 3D captures.

No. Our Quality inspection offer provides visual and dimensional support to your qualified team, which remains the sole judge of compliance and quality.

Each proposal is built around the areas to capture, visit frequency, engagement duration and site complexity. Request a quote and we will get back to you quickly.

Another question?

The simplest way is to talk it through, with a live demo.